Outback Connect Frequently Asked Questions

What do I need?

• access to a computer (this could be at home, or at a local community centre or library)
• an internet connection (preferably broadband, but dialup will work)
• the headset with microphone (the headset will be sent in your welcome pack).

How long is each session?

Each session is approximately one and a half hours long. Sessions are scheduled at varying times during the day and evening.

What if I have trouble logging on?

You can call for technical support on 1300 887 422 and one of the Outback Connect Staff will try to assist you.

Do I have to do exams or assignments?

No, the main purpose of Outback Connect is to develop computing and internet skills in a fun, positive environment. All participants will be sent a certificate of attendance.

Can I get a qualification?

Yes, if you want to gain more formal recognition for your learning, you can ask Outback Connect about this. Completing an optional assessment will mean you can get a statement of attainment which is nationally recognised. These can then build towards a formal qualification, a Certificate in Information Technology.